Privacy Policy
Effective Date: 01 April 2025
Welcome to Synergy Dais, a division of EBS Consultancy Group. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or engage with our services. We are committed to ensuring that your privacy is protected and that your data is handled with the utmost care.
By accessing or using our website and services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.
1. Information We Collect
We collect the following types of information from you when you use our website or services:
- Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, billing address, and other details you provide when registering on our website or engaging with our services.
- Payment Information: If you make a payment for our services, we may collect payment details (such as credit/debit card information or other payment methods) through our secure payment gateway.
- Non-Personal Information: This includes information that does not personally identify you, such as your IP address, browser type, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide and improve our services
- To process payments and transactions through secure payment gateways
- To send you relevant updates, marketing materials, or promotions (if you have opted in)
- To respond to customer inquiries and provide customer support
- To comply with legal obligations and resolve disputes
3. Sharing of Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, and marketing platforms. These service providers are obligated to keep your information confidential and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, such as to comply with legal obligations, protect our rights or safety, or respond to lawful requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.
4. Security of Your Information
We use reasonable administrative, technical, and physical security measures to protect your personal information. However, please note that no data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
5. Payment Gateway
When you make a payment on our website, all transactions are processed through a third-party payment gateway provider. We do not store your payment details (such as credit card numbers) on our servers. Payment transactions are securely handled by the payment processor, and any personal data shared for payment processing will be handled as per their privacy policy and security measures.
We use [Insert Name of Payment Gateway] as our payment gateway provider, which complies with the Payment Card Industry Data Security Standards (PCI DSS) to ensure secure handling of your payment details.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize you when you return to our site.
You can control the use of cookies through your browser settings. However, disabling cookies may impact the functionality of some parts of our website.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
- Data Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-out: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions in the communication or by contacting us directly.
8. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or business needs.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete such information as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Synergy Dais (EBS Consultancy Group)
Email: contactus@ebsconsultancygroup
Phone: +91-9773730190
Website: www.ebsconsultancygroup.com
